We actively pursue every unpaid claim—because even small balances matter. Our A/R team specializes in aging claims, reimbursement bottlenecks, and soft patient collections.
We don’t wait for deadlines. Our team follows up daily on pending claims, reaching out to payers, resolving holds, and speeding up payments across all aging buckets. Frequent touchpoints increase payer responsiveness.
Our customizable A/R reports break down receivables into meaningful categories, helping identify trends and prioritize collections based on payer, age, and balance size. We tailor strategies to your payer mix and specialty.
We send user-friendly, branded statements that clearly explain charges, reducing confusion and increasing patient responsiveness. Our team is trained in tactful patient follow-up. Every touchpoint is focused on clarity and respect.
For balances that require escalation, we provide soft collection tactics and can also integrate with third-party collections agencies—all while protecting patient goodwill. Our approach is firm but respectful, minimizing attrition.
Our system sends personalized SMS, email, and phone reminders based on due dates and thresholds. This improves collection rates without overwhelming patients. Reminder cadences are optimized based on patient responsiveness.
Schedule a free consultation with one of our billing experts to explore how our solutions can reduce administrative burden, increase collections, and boost your bottom line.